Terms of Use

Effective Date: July 2025

Welcome to the official online storefront for Awgcanvason. This digital platform, including all associated mobile applications, is owned and operated by HONGKONG XIANGYUAN LIMITED. The following document outlines the terms and conditions governing your access to and use of our website, including browsing our optical eyewear collections, reviewing product information, and using our online services.

Please be advised that the purchase of merchandise through our website is additionally regulated by our separate Terms of Purchase. By accessing, browsing, or interacting with the Awgcanvason platform, you acknowledge your agreement to these Terms of Use. If you do not agree with any portion of these terms, please discontinue use of the website.

1. Verification of User Information

When interacting with our website, including creating an account, submitting an order, or contacting our support team, you confirm that all personal, contact, billing, and shipping information provided is accurate, complete, and current.

You are responsible for maintaining and updating your information whenever changes occur.

2. Privacy and Data Handling

Protecting customer information is an important priority for our business.

The methods by which we collect, process, store, and use personal information are described in our official Privacy Policy.

By using our website, placing an order, or communicating with our customer service team, you acknowledge that your information may be handled in accordance with our published privacy practices.

3. Intellectual Property and Website Use

The complete content and design of the Awgcanvason website, including eyewear photography, product images, graphics, brand elements, written descriptions, website design, and software, are owned by or used with authorization by HONGKONG XIANGYUAN LIMITED and may be protected by applicable intellectual property laws.

We provide customers with a limited, non-exclusive, non-transferable, and revocable right to access and use our website for personal shopping purposes only.

You may not:

  • Use automated tools, scraping software, bots, or data-mining systems to collect website information, product details, or pricing data.
  • Copy, reproduce, distribute, modify, or commercially exploit website content without written authorization.
  • Reproduce, mirror, frame, or create a similar version of our website.
  • Introduce viruses, malware, harmful scripts, or disruptive technology.
  • Take actions that interfere with website operation or server performance.

We reserve the right to restrict access, suspend accounts, or refuse service when these requirements are violated.

4. User Reviews and Submissions

Customers may have opportunities to submit reviews, comments, photos, feedback, or other content.

You are responsible for ensuring that submitted content is lawful, accurate, original, and does not violate the rights of any third party.

You may not submit content that is fraudulent, defamatory, abusive, unlawful, misleading, or infringing.

By submitting content to Awgcanvason, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, display, publish, and distribute such content for business, promotional, advertising, and marketing purposes where permitted by law.

5. Third-Party Links

Our website may include links to third-party websites or services for convenience.

Awgcanvason does not control these external websites and is not responsible for their content, availability, security, privacy practices, or operations.

Accessing third-party websites is done at your own discretion and risk.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AWGCANVASON WEBSITE, SERVICES, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

HONGKONG XIANGYUAN LIMITED DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE NOT PERMITTED BY LAW.

WE DO NOT GUARANTEE THAT OUR WEBSITE WILL ALWAYS BE AVAILABLE, ERROR-FREE, SECURE, OR UNINTERRUPTED.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HONGKONG XIANGYUAN LIMITED, ITS OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND LOGISTICS PARTNERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM:

(A) Website interruptions or technical failures;

(B) The purchase, possession, or use of eyewear products purchased through our store;

(C) Unauthorized access to customer information;

(D) Communication, network, or transmission failures.

Any legal claim relating to use of our website must be initiated within one (1) year from the event giving rise to the claim, where permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless HONGKONG XIANGYUAN LIMITED, including its officers, employees, affiliates, contractors, and service providers, from claims, damages, losses, liabilities, costs, and reasonable legal expenses arising from:

  • Your violation of these Terms of Use.
  • Fraudulent or unlawful activities.
  • Improper use of the website.
  • Violation of third-party rights.

9. Force Majeure and Shipping Risk

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation interruptions, government restrictions, labor disputes, supply-chain disruptions, or other unexpected events.

Products purchased through our website are shipped through independent carriers. Responsibility for shipment risks will be handled according to applicable laws and shipping terms.

10. Copyright Complaints

Awgcanvason respects intellectual property rights.

If you believe copyrighted material has been improperly used on our website, please provide our support team with:

  • Your physical or electronic signature.
  • Identification of the copyrighted work.
  • The location or URL of the material in question.
  • Your contact information.
  • A statement confirming your good-faith belief regarding the infringement.

11. Electronic Communications

By accessing our website or communicating with our customer support team electronically, you consent to receive order confirmations, notices, updates, and other communications electronically.

You acknowledge that electronic communications may satisfy applicable legal requirements for written communication.

12. Governing Law and Severability

These Terms of Use shall be governed by and interpreted according to the laws of the Hong Kong Special Administrative Region.

Any disputes arising from or related to your use of our website or purchases made through our store shall be subject to the jurisdiction of the courts of Hong Kong, where permitted by applicable law.

If any provision of these terms is determined to be invalid or unenforceable, the remaining provisions will continue in full effect.

13. Policy Updates

HONGKONG XIANGYUAN LIMITED reserves the right to update or modify these Terms of Use when necessary.

Any revised version will be published on our website. Continued use of our website after updates indicates acceptance of the revised terms where permitted by law.

14. Official Enterprise Registry & Contact Information

For questions regarding these Terms of Use, please contact our customer support team:

  • Storefront Brand: Awgcanvason
  • Operating Entity: HONGKONG XIANGYUAN LIMITED
  • Corporate Address: Room 509, 5/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
  • Support Email: support@awgcanvason.com
  • Telephone Line: +1 (218) 228-8696